Budget Luxury Is Possible

In the last 10 years I have stayed in some really crappy hotels. What has become clear is that price does not guarantee a thing.

Most people want a good bed, peace and quiet and a decent breakfast. Internet connection would also be nice. However, more often than every now and then I have fought with a crappy air-conditioning system, tried to find something fresh from the breakfast buffet of sweaty cheese, stale croissants and weird mayonnaise salads. And even in some fancy hotels the only thing they have to offer is a 10 euros per hour slow Internet, which works only with a cable. Hotels too often only end up increasing the traveller´s stress. I also cannot stand the idea that hotels are just copy-pasted to dozens of locations without any link to the local setting. I don´t want to stay "anywhere in the world".

But the good news are: there is hope. Easter in Amsterdam showed that great can be affordable. The new Citizen M budget boutique hotel chain provides the essential: great bed, natural light in all rooms, free WLAN, beautiful settings, good breakfast - and excellent service. The rooms are small - I mean under 20 sqm2 - but everything works. The breakfast comes in a paper bag but has freshly pressed orange juice and a fluffy but crispy croissant. It seemed Citizen M has got it right: invest in quality in the things that really matter - staff, interior design, produce, bed.

The design furniture lobby was one where you did not feel like you were working in a hotel lobby. You were not constantly surrounded by people with supersize bags and tour groups waiting for their bus. The staff at Amsterdam City was relaxed and hospitable. I and many others ended up working in the lobby for the entire day. The canteen had a selection of personal British and Dutch snacks and dishes - not the normal boring Pringles cans. The staff was helpful but not intrusive. They seemed to switch smoothly between the canteen and reception. None of the regular "you can go and ask my colleague".

The most amazing thing was that when I tweeted on the hotel, the staff responded in 10 minutes asking if they could give me any more information. We exchanged some messages back and forth and within a day I got great information on their take on sustainability and service. They told me that "from the development of our hotels, the efficient building system is combined with a dedicated offsite factory allowing the construction of the rooms with higher quality, less environmental impact at the construction site, less waste produced spite of reducing the total construction time from 2 years (market average) to around 10 months." This answer came from Diego working at the Amsterdam hotel, not from someone somewhere in the "service center". It seemed clear to me that the staff is proud of their concept - and the enthusiasm is addictive. You can find out more here.

And all this for, get this: 90 euros for a 2-person room.

By now they are only in Amsterdam. But according to the website, "hotels are planned across Europe – in all major cities – such as: London, Barcelona, Glasgow, Berlin, Stockholm, Brussels, Milan, Copenhagen, Moscow, Paris, Istanbul, Warsaw, Budapest to name a few." I wish the best for them. My first visit to Citizen M made me a loyal regular. I love promoting companies like Citizen M and Virgin, which have realised how to make the entire service chain work. They are also proving to the consumer that the whole extra premium for better experience is often just disguised greed.

It´s Live!

screenshot of Argumentti.com
Originally uploaded by amsterboy

Finally, after months of work, my company´s website is live. Thanks a lot to Sasha Huber and Kryptoniitti for the brilliant work in putting it together.

The idea for the site was to give a clear idea of my professional experience and what I wish to do in the future. It was a conscious move to make it bilingual as I want to keep on doing work both in and outside Finland and in Finnish as well as English.

What Did You Do Daddy? from John Belflower on Vimeo.

I have been looking for a brilliant video blog and now I found it. Charlie and others have put together a great blog gathering Nubs. For those who don´t know what nubs are (me an hour ago), here´s the Make Nubs description: Nubs are short videos that explain or bring an idea to life. Check the blog for more, great stuff. For instance the Obama music video from MC Yogi is brilliant.

One Less Device in the World

italk
Originally uploaded by amsterboy

I had a big interview to do today and was about to buy a new voice recorder. Kind of came to the conclusion that the old C-cassette machine was in need of pimping up. After seeing the prices of the Olympus machines, I decided to check whether Apple would have microphones to be used in iPhone or iPod. The nice guy in the store recommended that instead of buying a microphone and a recorder, I should just download the free iTalk software from App Store.

Tested it today and it works perfectly. Sound quality is good, it does not use a lot of battery and the files are easily transported to iTunes for further use. And what is most important, I did not need to buy more gadgets as Apple and its friends had solved the issue for me - free of charge.Thank you, Mr Jobs.

We Need A Project

photo
Originally uploaded by amsterboy

I saw this fridge magnet on a notice board at the University of Arts and Design today. It was apparently a response to a request to join a project. It made me think of some meetings and seminars that I have attended where a new project seems to be the goal of the work, not actually solving a problem in the organisation.

Quick translation:
"Coupling phrases ´higher education institution´ and ´design project´ causes such a bad disgust in me already that huh-huh (editorial note: Finnish expression for exhaustion). On one hand it may up to the fact that I am myself in such a shitty school but still it makes me doubt. It feels that all the time one designs the design of design but nothing concrete or useful is never achieved. But maybe I am in a shitty school and that one is a really nice project. That´s all from me. - Paavo"

However, looking at the issue from the positive side, it is a sign of healthy self-criticism that this quote is as a reminder in the coffee room.

Stranger´s Back

Fourth day in Amsterdam. If I would need to name one thing why this city if amazing, it is its Spring. The whole city is blossoming - something that we will get only in like a month in Finland. It is clear that it is still my Second City.

I just facilitated a a great two-day meeting with TheStrangers, the advisory group of StrangerFestival consisting of young video makers. Above one of them, Nerimon, talking about what we do. After this weekend I am quite convinced that the festival will be awesome this year. The deadline for entries is 15 August but this year it is wise to upload early as one video is picked every month as a monthly winner and the maker is invited to Amsterdam.

A bit more about Amsterdam. Cycling around this city, it is easy to understand why people love it so much. I do too. Amsterdam is the best city in terms of doing things in human scale. I wish more cities could give you this amazing feeling that the city is open for you, it is there for you and it is playful.

Made It To The Cover

Volume Magazine issue 19
Originally uploaded by amsterboy

The Dutch magazine Volume has published an article of mine on how the logic and networks of youth cultures provide an inspiring model for European cooperation. Volume is an independent quarterly for architecture to go beyond itself and is a cooperation between:
Archis Foundation, Amsterdam
AMO, Rotterdam
C-LAB, Columbia University New York

First time I made it to a cover of a magazine. Here´s a teaser on the article:

"Several youth cultures show how difference can be a prerequisite rather than an obstacle to interaction. By giving serious attention to interaction practices in transnational youth cultures we could actually find answers to many of the diversity problems with which Europe currently struggles."

Volume can be bought from selected bookstores:
Amazon
NAI Publishers
Bruil
Archis

Donate Here

Some advocacy organisations just get it better than others. WWF - the people who brought us Earth Hour. Via: Deceptive Cadence.

Institution First

Day 7/365
Originally uploaded by Timo Kirkkala

Today´s Helsingin Sanomat writes that the parliamentary committee reforming the national public broadcaster YLE is most likely going to suggest that YLE will be financed in the future through a separate YLE tax. Unlike the current license fee, this compulsory tax would be collected as part of the normal tax collection. It would not go into the government´s total budget but straight to YLE. Journalist Teemu Luukka writes:"It is not likely that the committee will suggest radical changes into (YLE´s) duties."

I had yesterday lunch with a Danish friend of mine. She is one of those social entrepeneurs like me, i.e. people searching for new solutions to current problems. She said that her current interest is in using standard design techniques also for the planning of public services. This would mean bringing the problem and the end user into the core of the design process. As she pointed out, the common public service design process works like the YLE case: how do we fund an existing institution in the future.

When the design process starts from the institution, we are already kill a big majority of good ideas even before they see the light of day. When we take an institution and its current structure for granted, it is hardly surprising that we do not find very good solutions.

Everyone following media discussion today would know that public service communications needs rethinking. This is not an issue of organisational reform but an issue of citizenship - what kind of information and analysis do we need in order to play our role as citizens in a better and more informed manner? Getting stuck on the word broadcasting avoids looking into a landscape of new tasks, new actors and more flexibility. Now the fix is making a poorly functioning funding system compulsory. So it´s band aid instead of recovery process.

The private media corporations (Viestinnän keskusliitto) have been calling for Finland to follow the BBC Trust´s example in having an independent body supervising YLE. When the reform is prepared by a parliamentary committee, this is very unlikely to happen.

Although I am somewhat skeptical to the total agenda of the anti-YLE campaign of the private actors, I would strongly support an independent supervisory board. I believe it would strengthen YLE´s role as a supervisor of the ones in power, which would need to get its legitimacy not from decision makers but from people directly. It would make clearer that we as citizens have rights to proper critique and information and this might someone work against those in power. That sometimes the benefit of the state and the benefit of the people are not equal.

An independent body would also widen YLE´s stakeholder basis, help its directors in creative thinking and in the end - provide better public service media for us and help us in doing our share in a democracy better.

One More For The Road

Making mine a double
Originally uploaded by Liesel's Easel

Flying domestic is not something I do often, I think actually four times in my life if I count the return flights to Kittilä last week. And as before, flying domestic with someone non-Finnish makes one take another perspective as one tries to explain the behaviour of one´s fellow citizens.

Already on the flight to Kittilä, it was pointed out to me that the Finnair flight attendant allowed a Finnish man visibly drunk to occupy the seat in front of the emergency exit. I was informed by my company (someone who knows more about flying than anyone I have met) that this actually counts as a violation of airline protocol.

On the way back it got worse on the plane. The positive side was that we got to test the new Finnair Airbus 330-300, which will be used for flying to New York. It was the first week of the plane and things looked brilliant. The revamped Finnair colour scheme makes the cabin seem much more spacious and the new seats make you keep a good posture.

But as the plane was filled with Finns ending their one-week holiday either in Ylläs or Levi, it smelled like the empty bottle room of Alko. Big portion of the customers were visibly drunk already when boarding the plane. We actually changed our seats on the last minute due to the odour created by the people behind us. I managed to catch the frightened looked on a face of a young father who was forced to sit with his one-year-old in the middle of the Boozy Family. And the 5 euro charge for alcohol on domestic flights did not stop the people from boozing up more. I mean hey, last moment of holidays.

I am not blaming the cabin crew for slacking, I am sure they do not love the drunks in the back of the plane anymore than I do. After moving back to Finland from the Netherlands I have been in quite a number of situations where I notice how differently people and institutions tolerate overuse of alcohol in public transport, at stations not to mention restaurants. The Finnair case seems to be just another example of Finns looking the other way when the drunk is making another situation uncomfortable - or even risky as in the case of the emergency exit - for the rest of us.

Once Were Consumers

olimme kuluttajia
Originally uploaded by amsterboy

The pamphlet Olimme kuluttajia (We Were Consumers, Tammi) published yesterday by Aleksi Neuvonen and Roope Mokka of Demos Helsinki lays out four scenarios for 2023. The book takes scarce resources and higher price of energy as matters of fact and looks at our future within this context. It quotes on one hand Hannah Arendt in advocating that true freedom is not the freedom to own but the freedom for meaningful and public action and on the other hand scientists that we have reached the climax in the amount of core resources. If we do not change our way of living, in 15 years the climate has warmed up to the extent that certain parts of China and the American East Coast are starting to be unbearable to live in. The book follows the line of thought in the public debate now that the recession could actually be an opportunity to reboot.

The theme spreading across the book is the way we tackle climate change. According to Neuvonen and Mokka, most of us wish that there will be a day when we will be told by The Leader what not to do and until then most of us continue flying and buying in the current accelerating speed - fully aware of its consequences. The reaction is the same as a child who covers his eyes and ears to avoid the bad news. According to the book we need to recognise our role in change for as long as we wait for our elected leaders to make that switch, we are somewhat doomed. Over the last few years politics has actually taken its lessons from consumerism - politics is more a service industry answering people´s wishes than about ethics, ambitions or doing the right and responsible thing. This is very clear in political rhetorics of today. Therefore that SUV will only be banned when the big middle class takes another turn in its consumption. The book is a rare but realistic call for individual responsibility together with others.

The scenarios see control rising as we fight for limited resources. Control is also one of the ways to make people change. Rather than listening to our neighbours through the wall, in 15 years we can follow the ecological footprint of our neighbours from a public record Wastebook. In a world of less, we will surely make sure that our neighbours will not be free riding the system. This has been happening already in some countries in smaller scale for instance by people reporting their neighbours to the authorities when they do not recycle their trash.

The book claims that have moved from Social Democratic I Need Politics to more Centre Liberal I Want Politics. We are seeing the emergence of I Can Politics but the true change happens when we make a shift to We Can. When the media, corporations and governments take a bigger role in showing us the interconnectedness, we move from rights and responsibilities to virtues and pursuing truer happiness through responsible action and more meaningful human relationships. It moves discussion from what I want to what we can do.

This liberation from consumerism and move towards citizenship is quite inspiring and Case Obama is a good example of how it functions as a rhetorical tool. But I end up thinking, after reading the book, what happens when the resources really start running out. What are the arguments for building trust? The book paints a relatively beautiful picture of collective action but I feel it slightly - maybe for the argument´s sake - downplays the conflict and difference of opinion on the tools to make the switch. Politics is about deciding on those alternatives. It is not a question of The Good vs. The Bad but different strategies maybe even towards a shared goal. Does the urgency make our political system more responsible or more vicious What kind of leaders to we get, wish and deserve?

Olimme kuluttajia makes a convincing case that we have no alternative but to change. But I recognise I am already somewhat in the inner circle of this stuff. Reading it makes me reorient my professional focus to enhancing those positive developments and using my writing skills to formulate those attractive arguments to convince ever bigger parts of the population. This requires reaching over the aisle and bringing the engineer, marketeer and politician to the same table to build that map of interconnectedness. And yes, this is terribly exciting.

Oops, Stockmann

U1283875INP
Originally uploaded by shuyipeace

Toby makes in his blog the revelation of the day regarding intercultural communication. Finnish department store Stockmann has decorated their most prominent window at the flagship department store around sports with the slogan: V for Victory. The window´s major photo illustrates the victory sign made famous amongst others by Winston Churchill (pic) and Richard Nixon.

Or - as Toby well points out - that is what they were supposed to do. In the picture at Stockmann the hand is turned the other way than Churchill´s - i.e. in the picture the palm faces the person showing the sign -, which translates in the UK, Australia, New Zealand and a number of other places as Up Yours or F--- You. I am just waiting to see the confused English couple on a holiday in Helsinki standing in front of the display.

Oops. Well, it´s not like they would be selling S/M-themed puzzles in the toy section or something. Oh sorry, that happened already.

Spreading Meanings, Not Viruses

Don't Flu Yourself
Originally uploaded by daviddaneman

Last weeks have been quite exciting in terms of finding a new way of working. Going from an office job to freelancing has meant learning a new sense of pace. All the things I do currently are assignments where my work is measured on the originality of the ideas I produce, not based on the hours I spend at the office. It has also meant that I need to learn a new way of implementing reading and browsing as an essential part of my weekly routine. They count in the end much more than coordination meetings. It is fun - I give you that -, but it is also work.

I have developed a completely new way of using the Web. At the hectic office I used the Internet mostly like fast food, like media snacks (munched easily with increasing frequency and maximum speed – like chips – a description from Miller in Wired) between emails and phone calls. Now I take daily an hour or two to go through a dozen or so blogs, mark interesting stuff on Delicious and develop a more systematic way of finding content. Finding content that matters takes time and diligence.

The best thing I have discovered is Henry Jenkins´ blog. MIT´s Media Professor Jenkins focuses on what people are doing with media rather than on what the media is doing to people. His approach is critical but enthusiastic and he does not shy away from using very current examples for making his case.

His 8-part essay If It Doesn't Spread, It's Dead is something I would recommend for everyone working with brands and media culture. Jenkins sees consumers as empowered and intelligent species using media for their own purposes and goes beyond the discussion on virals. He talks about the spreadability of media – that citizens spread and reform content rather than passively carry a virus. That spreading media is an essential part of reputation management online. Just think of your own Facebook usage – what you link and post tells your “friends” a lot about who you are.

A statement by Jenkins that is highly useful for instance for my work with StrangerFestival: loss of producers´ control over meaning is a precondition for circulation. Spreadable media memes have to available for remixing before transferring so that people can use them for their own purposes to recreate meaning. As John Fiske puts it: this is where mass culture turns into popular culture. From a producer´s point of view creating media content that “sticks” on people would be wonderful but today´s successful content is one that spreads, shapes and puzzles. Which is actually quite liberating and empowering if you really think about it.

Greener Across The Border

Globalicious!
Originally uploaded by rogiro

Today´s Forum Virium Hidden Treasure seminar showed the difficulty of international comparisons in policy debate. A presentation painted a picture of the Dutch innovation system and Innovation Platform as a smooth and efficient actor in fostering innovations. However, what was not mentioned was the heated discussion before the last Dutch parliamentary elections whether the entire organization should continue. It was largely seen as an inefficient bureaucratic failure. Alike what was not mentioned today at Vanha was the recent book by Frans Nauta, the first General Secretary of the Innovation Platform, in which he highly critically went through the setup and work of the body. Nauta, who is currently lecturing on innovation in Arnhem, left the office out of frustration quite quickly due to immense struggles with the government engine.

Before the last elections I did an article for Suomen Kuvalehti on the Dutch Innovation Platform as it was assembled following a Finnish example. Most of the interviewees then criticized the Innovation Platform for its broad agenda and the big publicity around its launch. Whereas in Finland the Science and Technology Council is not known by most people and is largely seen as a coordination body, in the Netherlands the government did a huge publicity stunt around its launch – i.e. it was doomed to fail in its delivery. As Joeri van den Steenhoven said in my interview for Suomen Kuvalehti then:”In Finland compromise means that people discuss, vote on the propositions and everyone lives with the result. In the Netherlands compromise means that we discuss and discuss, we split into numerous subcommittees and make an overall strategy so broad that everyone can keep on doing what they were already doing.” As someone on the coffee break rightly said in the Forum Virium seminar:”The problem with the Innovation Platform is that it has no money so it really cannot initiate much.”

I am all for international comparisons and learning from others. I also hope the Innovation Platform has learned from its start. I am also all for investment in innovation and R&D. But without a full picture of the international case, we end up making the wrong conclusions of it and therefore carry out our changes in false consciousness. But then again, I guess we have come full circle now in the Dutch-Finnish relations: some years ago van den Steenhoven´s and Nauta´s Kennisland was an active lobby in the Netherlands for learning from the Finnish model following Manuel Castells´ and Pekka Himanen´s work. Now we are presented in Helsinki the work of the Innovation Platform only to be followed by statements praising the leadership position of the Netherlands in investing in innovation. How did it go: what goes around, comes around.

Climate Change in a Nutshell

Wake Up, Freak Out - then Get a Grip from Leo Murray on Vimeo.

Quite fresh and factual explanation on what climate change is about and why we need to act now. The cockroaches and rats coming out of the burning globe is a gloomy sight.

Oh and by the way, I have forgotten to link this: an article of mine was published in a book of the Finnish National Gallery around intercultural dialogue. Download the book here, my article is on pages 12-18. (download the book from the right hand side, Perspectives etc..)

The driver stops his black taxi on a parking lot on Shankill Road. Clear and crisp air flows in from the half-open window. Victor has been driving a taxi in Belfast for 32 years. “31,5 years too long”, he grins.

The entire end of the nearby house is covered by a massive, bright painting. The mural depicts a Protestant paramilitary fighter who was killed before reaching his 30th birthday. As we drive forward, the paintings continue. One celebrates Oliver Cromwell with a gruesome text:”We will not rest before the Catholic Church is crushed.”

This is my first visit to Ireland but these images on the walls are familiar to me through news coverage and popular culture. However, for some reason I had always assumed that these murals were old, from the time before the Good Friday Agreement and ceasefire. Victor sets me straight: most of them are painted in the last 10 years and more keep coming. Same continues on the Catholic side where the British flag is nowhere to be seen and the signs carry out the street names also in Irish.

But the murals were something I saw coming. I knew people have partisan sentiments and that they feel an urge to share them. But the thing that struck me was the so called “peace wall”, a high concrete construction splitting the Catholic and Protestant areas, with additional barbed wire to make the point clear. The backyards near the wall are protected with heavy metal frames to keep out the bricks and stones thrown from the other side. Images from the Israeli-Palestinian conflict pop into my head.

Victor tells us that the hostilities have mostly calmed down and that most of the city is a shared space where people live in peace next to each other. But still, if a Catholic girl meets a Protestant boy from the divided areas, they have no possibilities of living next to their families. A Catholic family would not consider moving into Shakill Road and apparently a house here in these divided areas is still a bit of a risky investment.

There is no plan to tear the peace wall down. Victor tells us that the wall gives people a sense of safety. This is also European Union, this is also in 2009.

On the evening before the tour we meet a friend of mine, a Belfast-based architect, for dinner whose stories validate that Victor is not fooling the poor tourist. The architect tells us that driving around the divided areas makes him so depressed that just some weeks earlier he had to drive over to the sea at Doneghal to get rid of the sense of anxiety. Similar stories occur. A Dublin-born friend tells us that he has never been to Belfast and would feel anxious going over. A Belfast-based Englishwoman tells us over a cup of tea that heading to Dublin for work makes her always much more relaxed. According to her, the tension can be sensed when living in Belfast. We also realise afterwards that Victor was very clear not to disclose his religious background.

Our restaurant on the first evening is called Made in Belfast, a trendy hangout focused on organic and local produce. It is obvious that humour is one way of dealing with the division in the city. The restaurant features a bright-red British poster from the Second World War stating in capital letters an advice that could function as a slogan for Belfast: KEEP CALM AND CARRY ON.

Cool with a Conscience

Monocle Magazine Issue 171
Originally uploaded by genius style

It is rather refreshing to be proven wrong at times. I had seen Tyler Brûlé´s Monocle advertised for months on shop windows of every respectable news store. I kept bumping into his interviews in everything from Kauppalehti to Fantastic Man where he was branded as the definition of cool. I read his Fast Lane columns regularly from Financial Times, which I usually found kind of light on content. I mean two consecutive columns on the perfect men´s bag for a weekend trip maybe explains what I mean.

I always found Wallpaper extremely snobbish and pretentious so the expectations were not high when I purchased both Monocle and Intelligent Life yesterday from Stockmann. Intelligent life unfortunately proved me right - I glanced the magazine through and found very little worth reading. It somehow reminded me of Finnish Gloria women´s magazine´s failed attempt to make a men´s lifestyle publication relying on the holy union of cigars and sports cars.

Monocle, however, I found myself reading from cover to cover. Of course it is filled with luxury product ads but you kind of know that already when you pay 12 euros for a magazine. And then again, luxury product ads never weakened the content of Vanity Fair. But I was fascinated by Monocle mainly because:

- it promotes good ideas and people behind them (like Italy´s minister of public administration suggesting an Erasmus programme for civil servants in order for them to think outside the box or a coffee shop owner in Portland showing his customers where the coffee beans come from and bringing producers over to the US to see the other end of the service chain)
- it addresses sustainability as the thing to do, not a phenomenon we need to react to
- its graphic design is amazingly fresh and playful
- it uses a lot of illustrations
- it is strongly global with a broad correspondents´ network and not a Western publication with "voices from the rest of the world"
- it shows me a lot of Japan, a society that I find superinteresting
- it talks about ethics, local produce, making things well
- it dares to feature technological breakthroughs that will actually make our life better
- it features well-made, beautiful products that I actually would like to buy

I am hooked. Some might say that this post should have been written like 18 months ago but that is exactly the Wallpaper attitude I detest. Well done, Mr Brûlé.

Responsible Visuals

I love those chats that you cycle to with strategy X and you realise after 30 seconds that this is going to be much more interesting. I met today with Eboman who performed at StrangerFestival´s opening. We discussed possibilities for working together. I expected to hear a lot about technology that I do not and will not understand and ended in a discussion on privacy and civility.

We discussed an idea which will be featured in the up-coming DEMOS report as well: the role of remixing and sampling in giving people tools for self-expression. As Eboman´s work shows, creative use of existing content gives him more tools as an artist. We were brainstorming on equipping young people, NGOs and what have you with better and easier tools for visual interaction, self-reflection and social commentary. I think we need to tackle this issue for different directions: when Eboman comes from the media arts corner, for instance Tactical Tech are doing their share from their corner.

Some people mentioned after Eboman´s performance at StrangerFestival that they were concerned about using intimate and sensitive material for sampling. I felt a bit awkward mentioning this to him today but the response was very different than I would have expected: as an information activist he was not taken back and stressed the role of these kind of examples in fostering debate on what we should put online, how others can use our material and what are the "houserules" of sampling.

As I cycled home, this Monday had turned much better than expected. I really felt inspired by developing ways for StrangerFestival to be in the frontline in equipping people with better tools for social visual literacy and commentary.

Great American City

AON in Chicago
Originally uploaded by amsterboy

It was somewhat accidental that I ended starting my summer holidays from Chicago last week. KLM offered a cheap deal and we thought it would be an easy way to get across the Atlantic. Before travelling, I did not give the city much thought. I always thought New York, LA, San Francisco and even Washington D.C. would be more interesting. I mean what do you think of when someone mentions Chicago: pan pizza and Al Capone, lately also Barack Obama.

Little did I know that in a day I would fall in love with Chicago. I loved the fact that its urban planning is based on a complete different notion than ours here in Europe. It is OK to make it big. The picture captures the idea well: green meets high.

My new top list for Chicago would be:

1. Millennium Park: Best display of public art I have ever seen. Great pieces which attract the public to touch and have fun. The fountain projecting faces of people of Chicago into it was swarmed by children, especially when the fountain spit high-pressure water out of the mouth of the projected person. The flower garden captured in the picture and the Pavillion by the great Frank Gehry really make it worth visiting. And hey, I don't mind at all that most of the art was paid by Wrigley and Boeing.

2. Bongo Room: the best and biggest pancakes I have ever had with constant refill of coffee in a design resembling a kindergarten. Friendly service just on Wabash (1152 S Wabash Av).

3. Sky scrapers: Chicago knows how to make it impressive whether it is Xerox, Sears, AON (see pic) or parking lots in the shape of corn cobs. It was rather funny that yesterday we went to see the fantastic new Batman film Dark Knight only to realise that it was filmed in downtown Chicago.

4. Oprah: I mean come on. In the hotel room our every morning started with her, filmed just around the corner. Somehow Oprah is like the beacon of what Chicago is about in its optimism, upbeat and freshness.

Yesterday Chicago, today chaotic but hope-driven Los Angeles and tomorrow blitz of Las Vegas. I love America.

Encounter with Big Brother

kela
Originally uploaded by 1541

"What does työttömyysturvamaksu mean?"
"What does Ulkomaalaiseksi työnhakijaksi katsotaan mean..."

Understanding Finnish social security system is difficult as it is but it gets on the level of an Amazing Race challenge when your task is to simultaneously interpret non-native pronounciation of administrative Finnish consisting of sentences sometimes three lines long. I realised that grammatically many of the sentences were correct but their meaning had been lost in translation to Bureaucratic. Sentences like "you are not entitled to benefits which you are not entitled to based on your status" are correct but very often rather empty in terms of content.

The decision letter from KELA - Finnish authority for social benefits and pensions - that I was asked to help out with was immensely complex to understand, even for a native speaker. The letter listed segments of legislation and multiple terms from social policy but did not really answer the obvious - what you get and don't get. It reminded me a bit of this test Finnish Broadcasting Company once had on their website where you needed to explain phrases you hear constantly on the news only to realise that you are not entirely sure about the goals of Hamas or the way employer and employee organisations negotiate salary levels. I had no idea what all the benefits meant even after I have seen the phrases in my every single Finnish salary slip.

I do understand that decisions on social benefits need legal basis but the way the explanation is done needs serious improvement. Once again, we need a system starting from individual needs. In the letter format used now it sounds like someone is reciting the law rather than answering the citizen's inquiry on his or her personal situation. The letter on your rights as it stands now would be next to impossible to comprehend for an immigrant taking his/her first steps in Finnish language.

Tervetuloa Suomeen/Welcome to Finland. Perkele.